Warranty Coverage

Your job number also serves as your warranty number. It can be found on the first page of your job contract.

We strive to respond to every submission we receive within 24 to 48 hours. Your satisfaction is important to us. If you don’t hear from a Home Genius Representative by then, please call us!

If you’re an existing Home Genius customer, our customer care lines are available to you! We’re available to answer any questions you may have about your unique home remodeling job. Your personalized care team, including your install manager, is also available as a resource.

Manufacturers offer warranties that provide protection in the event of damage caused by unforeseen issues or faults with the products themselves. In the case of a roofing job, this could be the tiles or the underlayment. Our workmanship guarantee also promises a rock-solid installation where everything is done according to building codes and product guidelines.

Manufacturers provide different levels of coverage based on the quality of the work being done. When they have confidence that a contractor will perform their due diligence during installation, they know it increases the longevity and performance of their materials. Increased coverage for a job well done is a no brainer because the likelihood of you needing the coverage goes down.

If you want an additional layer of protection for your home, we’ll be happy to help you purchase additional warranty coverage through the appropriate manufacturing partner.