Welcome to Home Genius Exteriors, LLC (“HGE”, “Company”, “we”, “us”, or “our”) website. This Privacy Policy describes how HGE collects, uses, and discloses personal information in connection with your use of Home Genius Exteriors’ (the “Company”) website, www.homegeniusexteriors.com (“Site”), and personal information we collect from you or third parties through any other means to provide our services or perform other business activities (collectively, the “Services”).

Please read this Privacy Policy carefully to understand how we will treat your personal information. By using the Site or Services, or otherwise providing Personal Information to us, you agree to the Service’s Terms of Use and consent to HGE’s data collection, use and disclosure practices as described in this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of the Site or Services. This Privacy Policy may change from time to time; the date the policy was last revised is identified below. Your continued use of the Site and/or Services after we change the Privacy Policy means you accept those changes, so please check back periodically for updates.

Personal Information We Collect and Why We Collect It

As used herein, “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. Personal Information does not include information that is publicly available, de-identified, or aggregated.

We may collect information that personally identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), including:

• Identifiers, including name, physical address, email address, phone number
• Commercial information, including payment card or bank account information, feedback information, communication preferences, customer service and communication history
• Internet or other electronic network activity information, including IP address, log data, analytics data, application data, device ID, and other data collected through cookies and similar technologies.
• Geolocation data, including general geographic location or more precise location when permitted by law.
• Audio, electronic, visual, or similar information, including, where permitted by law, recordings of phone calls between us and individuals and audio, image, and video recordings of visitors to our offices or events.
• Professional or employment-related information, including the business or organization an individual represents, their title with that business or organization, and information relating to their role with the business or organization.
• Demographic information, including age and date of birth.

HGE may use your Personal Information for any purposes not inconsistent with HGE’s statements under this Privacy Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including the purposes listed below.

How We Use Your Personal Information

A. Information Used By or For Home Genius Exteriors
We may use the personal information we collect from and about you for any of the following purposes:

• To provide our Site and/or Services and their contents to you.
• To analyze, improve, operate, and maintain the Site, Services, and other systems, and to develop new products and services.
• To provide you with information, products, or services that you request from us, and to contact and communicate with you when necessary.
• To perform our business operations and associated administration in connection with your matters.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Site and/or Services.
• To provide you and other users with customized content, targeted offers, and advertising on the Site, or across other websites, mobile applications, social media or online services, or via direct mail, email, and/or telemarketing regarding offers, events, news, programs, and other opportunities from us and/or selected third parties that we believe may be of interest to you.
• To determine the effectiveness of our marketing programs.
• To perform operations to maintain the services, including to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends
• To use your data in an aggregated, anonymous, or non-specific format for analytical, marketing, and demographic purposes.
• To ensure compliance with any court order, law, or legal process, including responding to any subpoenas, judicial processes or government or regulatory requests and investigations.
• In any other way we may describe when you provide the information to us.

Additionally, if you use the Site and/or Services to connect with third-party services that you authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.

We use Sensitive Personal Information as follows:

• To provide goods or services requested by you.
• To provide you and other users with customized content.
• To perform credit checks and process credit card payments.

B. How We Use Your Information for Interest-Based Advertising
We may use third parties to measure and target advertisements for us about our products and services that are tailored to your online interests. To facilitate these activities, we allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect certain data and other information about your online activity.

We also may display interest-based ads through Facebook, Twitter, or other social media platforms or websites. These tools allow us to personalize our ads based on your shopping experience with us, without having to share your personal information with these social media platforms. For information on your choices with respect to interest-based ads, see the “Interest Based Advertising Choices” section below.

How We Collect Your Personal Information

There are several ways that we may collect personal information, including (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties.

A. Information You Provide To Us
We may collect personal information directly from you when you provide it to us through the Site or Services. This may include when you use our Site or Services, register or create an online account with us, purchase products or services, request information from us, sign up for newsletters or our email list, fill out a survey, request customer support, connect with us via social media, or otherwise communicate with or contact us (e.g., information you give to HGE representatives).

B. Information Automatically Collected
Whenever you visit or interact with the Site, we may use a variety of technologies such as cookies, clear GIFs, pixel tags, log files, and other technologies or third-party services (such as LeadID) to automatically or passively collect personal information about users of the Site and interactions with our emails and online advertisements.

We may also automatically collect the following information about you:

Computer or Device Information: We may automatically collect your Internet Protocol (“IP”) address or other unique identifier or information from the computer, mobile device, tablet or other device you use to access the Site, including but not limited to your browser type, device type, system type, and the domain name from which you accessed the Site.

Usage Information: We may collect information about your use of the Site, including the date and time you visit the Site, the content, areas, or pages of the Site that you visit, the website or app from which you navigated to the Site, the page or app you visit after leaving the Site, the amount of time you spend viewing or using the Site, the number of times you return to the Site, as well as other click-stream or usage data, and whether you open, forward or click-through an email to the Site.

Via Our Third Party Service Providers. We may use third party service providers to support our Site. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store information.

Use of Third-Party Analytics and Technologies: We may use third parties’ analytic and tracking tools, such as Google Analytics, to better understand who is using the Site, how people are using the Site, and how to improve the effectiveness of the Site and its content, and to help us or those third parties serve more targeted advertising to you across the internet. These tools may use cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store information about you. They may also combine information they collect from your interaction with the Sites with information they collect from other sources. We do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.

To learn more about our interest-based advertising and your advertising choices relating to the collection and use of your information, please see the “How We Use Your Information” and “Your Choices and Opting Out” sections below.

Information You Provide Through Third-Party Websites or Services. If you connect or link to us through a third-party website or service, such as a social media account, we may automatically receive certain information about you based on your registration and privacy settings on those third-party websites or services. This may include, but may not be limited to, your name, username, demographic information, updated address or contact information, location, interests, and publicly-observed data, such as online activity.

C. Information Collected from Other Sources
We may acquire personal information from other sources as follows:

From Our Partners and Service Providers: We may use third-party service providers to support our Site and Services and perform other business processes on our behalf, including, without limitation, to perform credit checks and process credit card payments, and we may obtain personal information from these third parties.

From Other Third Parties: We may obtain personal information about you from other third-party sources, including commercially available sources, such as data aggregators and public databases. This information may include your name, demographic information, utility usage information, interests, and publicly-observed data, such as online activity.

D. Combination of Information
We may combine the personal information that we receive from and about you, including information you provide to us and information we automatically collect through the Site and/or Services, as well as information collected from other online or offline sources, including from third-party sources.

Your Choices and Opting Out

Cookies and Tracking Technologies
Certain parts of our Site require cookies. You may adjust your device or Internet browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Sites or take full advantage of all of our offerings. Please refer to your device’s settings or your Internet browser’s “Help” section for more information on how to delete and/or disable cookies or to control your tracking preferences.

Our Site may not recognize “do not track” requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use.

Analytics and Advertising Technologies
You have control over the types of ads you see and can opt out of personalized advertising. Here’s how you can manage your advertising preferences:

• Google Ads: You can manage your ad preferences through Google by visiting Google Ad Settings to customize the types of ads you see. To learn more about the data Google collects for advertising and to opt out of certain ad targeting by Google, please visit here.
• Third-Party Opt-Out Tools: You can also visit the Digital Advertising Alliance (DAA) website at www.aboutads.info or the Network Advertising Initiative (NAI) at www.networkadvertising.org to opt out of receiving targeted ads from participating companies and vendors.
• Browser Settings: Most web browsers allow you to control cookies and tracking settings. You can modify your browser settings to block cookies, delete browsing history, or set preferences for targeted advertising.

YOU MAY CHOOSE NOT TO RECEIVE SOME INTEREST-BASED ADVERTISING BY SUBMITTING OPT-OUTS. PLEASE BE AWARE THAT OPTING OUT ONLY MEANS THAT THOSE SELECTED MEMBERS SHOULD NO LONGER DELIVER CERTAIN INTEREST-BASED ADVERTISING TO YOU BUT DOES NOT MEAN YOU WILL NO LONGER RECEIVE ANY TARGETED CONTENT AND/OR ADS (E.G., FROM OTHER AD NETWORKS). IT MAY, HOWEVER, RESULT IN LESS RELEVANT ADS BEING DISPLAYED TO YOU.

Email Communications
You may unsubscribe from our marketing email communications by clicking the “unsubscribe” link found in every commercial email we send, or by sending a request to unsubscribe to info@homegeniusexteriors.com, or writing to us at the addresses listed below. If you opt-out of our marketing email communications, we may still send you email messages related to your account or purchases with us. You should note that unsubscribing from our emails will not automatically unsubscribe you from emails sent by any third party, and you will need to separately unsubscribe from such third party’s communication, if desired. Unsubscribing from our marketing communications will not affect the level or quality of service we provide to you.

Text/SMS Messages
You have the choice to opt-in to receiving text messages and alerts on the mobile phone number(s) you share with us. Once you opt-in, we may send you recurring text messages (i) regarding your account; (ii) about our products, services, and promotions (including advertisements, sales, and special offers); (iii) appointment reminders and follow-up messages; (iv) to investigate or prevent fraud; and (v) to alert you in the event of an issue with any of your purchases. You do not have to opt-in to text messages and alerts to use and enjoy our Services or products. If you opt-in, standard text messaging charges may apply.

After you subscribe, you may choose to opt-out from our text/SMS messages and alerts at any time. To directly opt-out, reply to any SMS message you receive with the word “STOP”, and we will unsubscribe you from text communications. Alternatively, you can contact us directly to request removal from our messaging list. If you opt-out, you will not receive any additional text messages via your mobile phone. Please note that your opt-out is limited to the device, e-mail address or phone number used and will not affect subsequent subscriptions.

Telephone Contact
To choose to no longer receive telephone calls from us with information regarding new products and services, please call us at 866-326-5681 and we will place you on our “Do Not Call” list. Although we may ask for your name, address, and telephone number, we will accept your request even if you only provide your telephone number. When we receive your request, the telephone number you provide is added to our “Do Not Call” list in 7 to 10 business days. If you subsequently subscribe to text alerts or to receive marketing calls, that will override the “Do Not Call” list.

Third Party Content and Links

The Site may contain links to third parties who partner with us. If you use those links, these third parties may collect information about you. We do not control third-party links or how these third parties collect and use your personal information. If you have any questions about their privacy practices, you should view their privacy policies and/or contact those third parties directly.

The Site also may offer you the ability to interact with social plugins from social media sites, which may allow us and/or the social media site to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter Follow button, or received other information from social media sites. Similarly, if you have previously provided personal information to a third party operating a plug-in on the Site, then such third-party may recognize you on the Site. Your choice to use social network plugins and provide your information to them is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites.

Children’s Privacy

Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from children under the age of thirteen. If we learn that a child under the age of thirteen has provided personally identifiable information to the Sites, we will use reasonable efforts to remove such information from our files.

Data Security

We have implemented technical, administrative, and physical security measures designed to secure your information from accidental loss and from unauthorized and improper access, use, alteration, modification, destruction and disclosure. Although we do our best to ensure the integrity and security of our network and systems, please note that no method of transmission over the internet is ever perfect or impenetrable, so we cannot guarantee absolute security of your personal information.

How Long We Keep Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your personal information for the duration of any applicable statutory retention period and as necessary to resolve disputes and enforce our legal rights.

California Privacy Rights

California residents can learn more about their privacy rights here.