Roof Damage Insurance Claims

Roof Insurance Claims in Philadelphia

Roof Insurance Claims in Philadelphia

With Philadelphia’ harsh weather conditions, it’s inevitable that homeowners must often deal with the reality of the devastating damage storms can do. Wind, hail, debris, and trees can cause minor or severe damage if the conditions are right. If roof damage, in particular, goes unchecked, further water or structural damage can occur over time.

Lucky for some, there’s damage insurance to help fund repairs. However, the claims process is not always that simple. Home Genius Exteriors has helped countless Philadelphia homeowners file insurance claims for roofing repairs. We’re industry experts that can help you solve your roofing issues and file successful claims. As roofing insurance can be quite complicated, let’s take a closer look at the process and how we can help.

The Process

Understanding the insurance claims process can help you improve the chances of a successful claim. The typical process that occurs when you file an insurance claim for storm damage is as follows:

1. ASSESS DAMAGE

  • A self-inspection of the damage is a good first step, but bear in mind that you may not be able to spot all damage.
  • Contact your local roofing contractor to further assess the damage as there is a good chance you as the homeowner won’t catch everything.

 

2. CONTACT INSURANCE PROVIDER

  • Once damage is identified, contact your insurance company to report the issue and begin the claims process.
  • Make sure to get in touch with your insurance provider as soon as you’re aware there is damage to your roof.

 

3. INSURANCE ASSESSMENT

  • Your insurance provider will then send an individual to your home to assess in order to determine if there is damage and whether your insurance policy covers it.
  • If you believe you’re being ripped off, make sure to contact a roofing repair company that can provide a second opinion on the damage.

 

4. FILE DOCUMENTATION

  • Once you decide to repair the roof, you’ll have to file documentation that outlines the repairs required. This documentation should also outline the person who fixed it, as well as the cost associated with the repairs.

 

5. WAIT FOR THE OUTCOME

  • Once you have filed all your documentation, you should hear back from the insurance provider in due course.
  • If you experience a delay in the verdict on your claim, it’s important to ask your insurance company for additional clarity.

 

Insurance Claim Tips

On top of using the right roofing repair company, there are a few other things you can do to help ensure your roof damage claim is processed smoothly. Here’s how you can improve your chances of a successful claim.

Document Everything

Successful roofing insurance claims require extensive documentation. It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.

Act Fast

As with any insurance claim, it’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.

Have a repair team on standby

Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.

Home Genius Exteriors is here to help

We provide roofing repair, roofing installation, roofing restoration, and more. Our team of roofers also has considerable experience working with insurance companies to help our clients receive the cash they need to successfully repair their roofs after various types of damage. This is why we’re an excellent partner for anyone who currently has a damage insurance policy covering their home.

Reviews

 

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Customer Reviews

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4.8
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4.9
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4.9
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4.7

“I replaced the roof and gutter, not my first time on the project. It's my first time working with Home Genius. I'm glad I chose this company. The crew that represent the company ( Buddy, Alex, Tim, Pablo, and the crew) are the greatest persons I've met. Very professional, pleasant, respectful, and they show up on time, they all take their time to explain all my questions/concerns and show me every step of the project. I am grateful to be served by these wonderful people and company.”

Kidest K.

“Met today with Sam. He was very knowledgeable, professional and forthcoming about what we needed to have a complete, safe and professional job completed in a very timely manner. He spent 6 hours with us making sure we were 100% satisfied and comfortable with everything. I would definitely recommend this company in the future!!”

Suzanne R.

“Casey is amazing and totally sold me on my new roof. She covered all bases with her knowledge of each aspect of the job and really made me feel at ease. The crew worked quickly and got the job done over two days. Minor cosmetic concerns were promptly dealt with. All in all I can’t really complain and they will see more business from me in the future!”

James P.

“Home Genius did a great job, we really appreciate the work they did for us, both Trey and Pablo were efficient, kind and very knowledgeable. The crew was amazing and they were able to install the roof before it started to snow, Thank you everybody at Home Genius, From call center to the salesman, the entire process was pain free an very easy to understand . We highly recommend”

Cynthia B.

“Home Genius Exteriors replaced my entire roof and they were absolutely amazing. They were professional, did quality work, and had great customer service. We had missing shingles and Home Genius was able to complete our roof in less than a week from the estimate! Melissa did the estimate and was very knowledgeable and helped us make the best decision for our home. Casey was the project manager and she communicated all the information we needed, was on top of everything with the project, and was even helping clean up after the work was complete to make sure the yard was safe for my kids. Would definitely recommend Home Genius 10/10 they went the extra mile!”

Catherine G.

“We very much appreciate Mr. Hunter spending time to understand and address our concerns regarding the leaks we have had the last couple of years. He provided us with a quote promptly and accurately. He explained thoroughly and transparently the costs involved in the project. We were made aware of different materials and their workings. He has extensive knowledge about exterior work. I would definitely recommend Home Genius Exteriors for your next project.”

Bipin K.

“Sam from Home Genius Exteriors came out to our home. He was professional, incredibly thorough, patient, and friendly. He answered all of our questions. We went with Home Genius Exteriors on the spot. We had such peace of mind knowing the work would be completed with quality and care! Highly recommend!!”

Thespina G.

“Home Genius has provided great service from the start of the project until the end. From the moment I met Brady Phillips, the home remodeling expert, my experience has been amazing! He explained everything from the products that would be used, of my choice until the end of the project. I really loved the professionalism and consideration of the workers and also the project manager. The project manager notified me of every step. I appreciate the workmanship. Thank you again Home Genius and I have already begun recommending this company!”

Sharnita A

“I’m very impressed with Home Genius Exteriors. From the sales opportunity, to ordering, and finally execution everything was smooth sailing. Rob, who sold us our roof, was educated on the product and process. He answered all my detailed questions with patience. A special comment must be left for our Project Manager, Mike, who went above and beyond in every way. He was always available, answers all our questions, thoroughly reviewed the work was done, and even let us know that he is available after the project with any questions. You can tell he truly takes pride in his work. I have worked with others, and so has my family, and I’ll tell you right now we’re sticking with Home Genius Exteriors for all future projects due to Mike’s customer service. Highly recommended company to work with! Our roof is gorgeous.”

Anthony L.

“Excellent service from start to finish! The inspector was highly knowledgeable about roofing and other specialties. They were able to provide multiple quotes for my roof, gutters, windows, and siding almost instantly after the inspection. The communication from the project manager and others were superb during the job. Quality and service worth every penny! As a contractor myself, I highly recommend this company.”

Sean J.